Who is Exclamation Services?

“Do What You Do Best, We’ll Do the Rest”

Exclamation Services and Simplicity Credit Union is actively seeking a Helpdesk Specialist to join our IT Team. This position serves in a dual role with Exclamation Services and Simplicity CU. 

Exclamation Services is a limited liability company (LLC) run by a board of directors elected by Simplicity Credit Union. Simplicity Credit Union is the sole owner of Exclamation Services, LLC.  

Exclamation Services provides Human Resource, Marketing, Information Technology, and Operational services to credit unions and non-credit union clients.

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Position Summary


Status: Non-Exempt

Reports To: VP of IT

The Helpdesk Specialist is responsible for providing prompt, professional, efficient, and accurate technical and administrative support to clients and co-workers. This role is a member of the Information Technology team and will participate in the off hours on-call rotation, development projects, and maintaining the efficiency of the Simplicity network. 

This is a full-time position, Monday through Friday, that always projects a positive and friendly image through interactions with clients and co-workers. This position will work out of our Stevens Point or Marshfield location and telecommuting is an option.

Essential Functions